Terms & Conditions

Welcome to ZOONAY. These Terms & Conditions govern your use of our website and purchases made through our online store.

1. General

By accessing our website or placing an order, you agree to these Terms & Conditions and any policies referenced on our website.

2. Products

We make reasonable efforts to present product descriptions, specifications, images, and other information accurately. Actual appearance may vary slightly due to screen settings, photography, manufacturing variations, or product updates.

3. Pricing

Prices displayed on our website are subject to change. Any applicable taxes, shipping charges, discounts, or other charges will be presented where relevant during the purchasing process.

4. Orders

Submitting an order does not necessarily guarantee acceptance. ZOONAY reserves the right to cancel or decline orders where reasonably necessary, including cases involving product unavailability, pricing errors, suspected fraud, payment issues, or incorrect customer information.

5. Payment

Customers must provide accurate and authorized payment information. Available payment methods will be displayed during checkout.

6. Shipping & Delivery

Orders are delivered according to our Shipping Policy. Delivery estimates are provided in good faith but may be affected by circumstances outside our reasonable control.

7. Returns & Refunds

Eligible returns, replacements, and refunds are handled according to our Return & Refund Policy and applicable UAE consumer requirements.

8. Intellectual Property

ZOONAY branding and original website content, including graphics, text, layouts, and other proprietary materials, may not be reproduced or commercially used without authorization, except where otherwise permitted by law.

9. Limitation of Liability

To the extent permitted under applicable law, ZOONAY will not be liable for indirect or consequential losses arising from the use of the website or products. Nothing in these Terms excludes rights or remedies that cannot lawfully be excluded under UAE law.

10. Changes to These Terms

We may update these Terms & Conditions when necessary. Updated terms will become effective when published on our website.

11. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Arab Emirates, subject to any mandatory consumer protection rights that apply.

Contact

For questions regarding these Terms:

ZOONAY
Email: shoppurepick@gmail.com
Phone: +971 50 104 5227
Website: www.zoonay.com